Billed as another inside look into the leader in online poker, PokerStars, episode 1 of “Inside PokerStars” finds EPT Live's James Hartigan having a chat with Head of Corporate Communitcations, Eric Hollreiser about all things PokerStars.
Look, don’t get too excited – this isn’t a hard hitting interview or anything. It’s really a promo piece designed to put a happy face on a company striving for more – a niche in the US marketplace and beyond.
That said, it’s not like they aren’t saying it like they see it. PokerStars has been a leader through innovation and one of the best customer service teams in the online poker industry. Just a minute #humblebrag that not too many will take issue with.
So, Hartigan doesn’t grill Hollreiser. OK. It’s a quick look into how PokerStars sees themselves (and want to position themselves) at this crucial juncture in online poker history. From subtly suggesting that they have a base of operations in places other than the Isle of Man (and they’d probably be happy to do so in, say…New Jersey) to the heavy emphasis on serving their customers, this is a slick presentation of the company most people would love to see taking care of US players.
If you want hard-hitting questions go watch the Lederer Files.
Back-to-back: Check out episode #2 right here…a reassurance that your funds are segregated.
PokerStars related: PokerStars Parts Ways With World Champion Joe Cada